¿Qué Dicen los Usuarios en las Reseñas de SimpleSwap?
Un puntaje de 4,1 "Great" en Trustpilot, respaldado por testimonios reales.
SimpleSwap responde al 100 % de las reseñas negativas en Trustpilot, por lo general en unas dos semanas.
Ver en TrustpilotReseñas Completas
The process can take a little time, but it always goes through. I made a mistake once and sent to a wrong address without a refund address set. I reached out to support and was able to get my crypto back. There are several swap sites, but I like SimpleSwap enough to keep using it.
There were a couple of coins I couldn't find on other platforms, but here they were available. The app itself is simple to use.
I made a mistake with a transaction and their service team were very responsive and got it refunded. It took a bit of time, but I understand they're busy people. The money was safe and returned.
I've used SimpleSwap a few times now, and I've been consistently impressed. The platform is incredibly user-friendly, even for someone who's not super technical, and there's no long registration process. My coins have landed in my wallet exactly when they said they would.
I had trouble tracking it, but the team went above and beyond helping me resolve the issue and track down the exchange. Quick and efficient, I'd use them again, great job. (Signed John R. ★★★★★)
I sent some TFUEL to exchange, and although it got stuck, support helped me every step of the way. Solved within 1–2 hours.
My exchange failed due to a large unfavorable price movement while my deposit was confirming. I needed to email support for a refund. They responded quickly and were professional and helpful; the refund took a few hours to arrive, but it all worked out perfectly.
I've used their services multiple times and every exchange was successful. Watch out for sites that try to mimic this one; the .io domain is the genuine SimpleSwap.
Had a few small transactions get stuck, and they were quick to help. Otherwise flawless service.
Easy to use. Monero to ETH swap was quick with no issues.
You get timely responses. It's a great team to work with. I recommend them to everyone.
I have never had a bad experience with this swap service. It has by far the most swaps available.
Am totally happy with them, and support rocks every time there's an issue.
I was struggling to swap Celo, I tried everywhere but SimpleSwap did it within just 2 mins, very grateful.
Qué Elogian Quienes Reseñan, en Sus Propias Palabras
Qué Señalan Quienes Reseñan
Un conjunto más chico de menciones, cada una resuelta a través del soporte en las reseñas de arriba.
Transacciones trabadas o demoradas
A un puñado de quienes reseñaron se les trabó una transacción a mitad de camino, aunque el soporte pudo localizarla y resolverla en todos los casos revisados.
"Had a few small transactions get stuck, and they were quick to help. Otherwise flawless service." · Usuario de TrustpilotRecuperar fondos después de un error
Un par de reseñas enviaron a la dirección equivocada o cometieron un error en la transacción, y necesitaron que el soporte la rastreara y la reembolsara.
"I made a mistake once and sent to the wrong address without a refund address set. I reached out to support and was able to get my crypto back." · CloneOfGonzoIntercambio que falla durante un movimiento de precio
El intercambio de un usuario falló automáticamente tras un movimiento de precio grande y desfavorable mientras su depósito todavía se estaba confirmando, lo que requirió un reembolso gestionado por el soporte.
"My exchange failed due to a large unfavorable price movement while my deposit was confirming." · Sparrow