SimpleSwap Reviews FAQ

Yes, in the sense that matters for users: you don't keep a long-term balance on the platform. Funds leave a wallet you own and arrive at a wallet you own, processed as a single, time-bounded transaction rather than an ongoing custodial account.

Yes. The self-custodial model eliminates exchange custody risk, since funds are never stored on the platform. SimpleSwap has operated since 2018, with 99.9% uptime and 20M+ swaps processed.

Fixed rate, with the price locked for 20 minutes and a fixed output, and floating rate, with real-time market pricing where the output may vary slightly based on market movement during execution.

All costs are bundled into the conversion rate shown before you confirm; the quoted amount is the amount you receive. Components include liquidity spread, service margin, blockchain network fees, and routing costs. Loyalty Program members receive progressive discounts.

It depends on the blockchain networks involved. Fast networks like Solana or Polygon can complete in under a minute. Bitcoin and Ethereum swaps typically take 10–30 minutes, depending on network congestion.

2,800+ assets with 3.2M+ trading pairs available.

Every transaction gets a unique order ID with real-time tracking, backed by 24/7 live chat support with a 4-minute average response time. Most issues resolve automatically; for complex cases, Gold and Platinum members have direct access to a personal manager. Several reviews on this site credit support with resolving exactly this kind of issue.

Address Check is a Customer Account feature that screens a wallet address for association with sanctioned entities and other risk categories. Enter the address and its network and it returns a risk level along with the connections identified, saving each check to a searchable history. The screening is performed by third-party services and may not identify all potential issues. How many checks are available per month depends on your Loyalty Program level.

SimpleSwap is a self-custodial multi-source swap aggregator that pulls liquidity from well-known CEX and DEX sources. You swap crypto between your own wallets without opening an exchange account or giving up custody of your funds. See the full product overview.

No. Most crypto-to-crypto swaps can be completed without creating an account. Optional registration unlocks the Loyalty Program, swap history, and price alerts.

It depends on the specific trading pair. In most cases, the minimum swap amount is around $10–15, though it can vary depending on liquidity and configuration.

Yes, available for iOS and Android, redesigned in 2026 with faster navigation and price alert functionality.

Four tiers, Bronze, Silver, Gold and Platinum, with progressive fee discounts, flexible cashback, and personal manager access at Gold and Platinum levels. See product features.